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FAQs

Questions & answers

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For most residential projects, it means reliable control of lighting, shading, climate, security, and entertainment — often from one app or keypad — with automation that matches how you actually live.
Ideally during early design or technical design stages, before first-fix cabling and rack locations are fixed. Late involvement is possible but may limit options or increase rework.
Yes. We share drawings, schedules, and coordination notes so technology fits the architecture — not the other way around.
Often yes, through compatible control platforms and careful specification. We document what is integrated versus standalone so expectations stay clear.
Timelines depend on scope, build programme, and procurement. We align milestones with construction phases and provide a realistic schedule after discovery.
Most integrated homes benefit from a central location for network gear, processors, and amplification — sized for ventilation, access, and future expansion.
You receive documentation, credentials, and training. Support arrangements can be agreed separately depending on complexity and your preferences.
Yes. A phased approach works when infrastructure and control platforms are planned with expansion in mind from the outset.
We favour on-premise or account-controlled options where possible, clear notification settings, and documented access for household members and guests.
Manufacturer warranties apply to supplied hardware. Our work is defined in your project agreement; ask us for current terms during consultation.

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